Support / Usage
How can we view how much our guests are using the Hinfo service?
After your property goes live, to view your usage at any time please login to your CMS account and navigate to the Usage tab via the navigation side menu (towards the bottom of the list).
This screen breaks down all your property's guest usage, from the past 4 weeks, past 6 months, past 3 years and all time.
This includes statistics on many use cases, including but not limited too:
- Guests Accessing Your Property on Our Service
- Total Number of Guest Sessions
- Number of Information Updates Published
- Views Per Sections
- Phone Numbers Dialled
- Webpages Viewed
- Directions to Local Places/Events/Services
Each criterion is displayed one at a time, via the drop down list at the top of this section.
These statistics are all together for all guests using the iPhone/iPad app, Android app, Mac App or our Hinfo.com website.
Similar Support Pages
Some sections our property is using, do not appear in the Usage section of our CMS account. How do we solve this?
Can we view the overall usage for today?
Are guests personally tracked while using the Hinfo service, including their IP address?