Support / Property Feedback
What are the default questions for the property feedback feature, if using standard mode?
If your property is using the standard mode for the Property Feedback feature, here are the list of questions that will displayed in each guests preferred language.
- Please rate your check-in experience out of 5.
- Please rate the facilities in your guest room out of 5.
- Please rate the cleanliness of your guest room out of 5.
- What was your favourite part of your stay?
- How likely would you be to stay with us again? 1 is Very Unlikely, 2 is Unlikely, 3 is Maybe, 4 is Likely and 5 is Very Likely.
- How likely would you recommend other guests to stay at our property? 1 is Very Unlikely, 2 is Unlikely, 3 is Maybe, 4 is Likely and 5 is Very Likely.
- Do you have any other comments or feedback for management?
- Finally, how would you rate your stay overall out of 5?
All references to guest rooms listed above are substituted with property for holiday homes.
Similar Support Pages
How can we enable the property feedback feature?
Can we receive a notification each time a guest submits property feedback through Hinfo?
Can we view all property feedback submitted by our guests in the CMS?
Is feedback submitted via the Property Feedback feature, published online anywhere?
