Support / Information Updates
How long does it take for information updates to be available to guests?
Once your information updates are published via our CMS, they typically appear for guests within a matter of seconds after the progress bar is completed.
When Hinfo app guests either launch or relaunch the app after you published an update, it will detect a new update and download the information updates accordingly.
We have a limit of 1 check per minute per device, for guests that are constantly switching between Hinfo and other apps on their device, to reduce server traffic and internet usage.
Similar Support Pages
How do we update our property/guest room details provided to our guests?
How do we make our updated details live for guests to view?
Why do we need to save details as we enter/update them and publish separately in our CMS account?
How can we view details that are already live for guests to use?