Support / Guest Service Requests
Can we restrict guest service requests to be sent from only 'verified' guests?
Our Hinfo service includes an optional Secure Details feature, which allows your property to lock certain details and/or services before proving they are at your property via either current location or entering the allocated password.
We built this Secure Details feature to cater for the fact that every guest can use any of their own devices, to access your property details/services.
Similar Support Pages
How do we add a guest service request option?
If we require certain details from guests when submitting a service request, how can we accommodate for this?
If we cannot accept a guest service request, what should we do?
How do we disable a guest service request from appearing for guests?
How do each of the duration options work for guest service requests?
What are guest service requests?
How will guests access our service request options that are available?
Do the dates and times options selected for guest service request, reflect when the service is available to guests?
If we do not select an option under ‘Connected To' for Guest Service Requests in the CMS, will these still appear for guests?
Do we need to keep the incoming Guest Service Requests interface in the CMS, always open?
Can we receive a notification each time a new guest service request is received?
How do we view and respond to incoming guest service requests?