How will guests access our service request options that are available?

Our Guest Service Requests are designed to appear alongside the relevant headings/section used by your property in our Hinfo service.

We took this approach, instead of providing a dedicated screen for all guests, to create a more seamless experience by displaying the request options alongside the details your guests are already consuming.

Similar Support Pages

How do we add a guest service request option?

If we require certain details from guests when submitting a service request, how can we accommodate for this?

If we cannot accept a guest service request, what should we do?

How do we disable a guest service request from appearing for guests?

How do each of the duration options work for guest service requests?

What are guest service requests?

Do the dates and times options selected for guest service request, reflect when the service is available to guests?

If we do not select an option under ‘Connected To' for Guest Service Requests in the CMS, will these still appear for guests?

Do we need to keep the incoming Guest Service Requests interface in the CMS, always open?

Can we restrict guest service requests to be sent from only ‘verified' guests?

Can we receive a notification each time a new guest service request is received?

How do we view and respond to incoming guest service requests?