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1. Click on the Guest Services option in the navigation side menu, under the Communication & Services button.
2. To add a new type of request, please click on the View Details link under the Guest Service (1-20) Title heading.
3. Add all the details related to this request on this screen, including:
1. Name of the Request,
2. Detailed description of all options, times available and associated costs,
3. Duration for the bookings available. If the request relates to delivery of tangible items (e.g. extra pillows), please set to Deliver ASAP.
4. Dates & Times this option is available to your guests. E.g. daylight hours for your tennis court.
5. The heading/section you want to connect this request too, so it will appear alongside your other property compendium details. E.g. Your in-house restaurant for guests to request a table booking.
4. Click on the Save button at the bottom of this page.
5. Repeat all steps above to add multiple types of requests.

When completed, to publish these requests for guests to utilize, please click on the Publish Updates button in the bottom of the navigation side menu, then click on the Publish Now button that appears on the preview screen.

Please click on the button above, login to your Hinfo CMS account, then refresh this page to view all support details.

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