Can we see when guests have read our responses to their guest messages?
The guest messaging service built into Hinfo, supports Read Receipts for both guests and management.
When the receiver reads a new message, the sender will see a Read label appear immediately below the last message sent.
Guests will also be able to see when your management view the messages they sent.
Similar Support Pages
How does our holiday home group view all guest messages at all properties?
Our property has an unread guest message, but we cannot see it and/or previous guest conversations in our CMS account. How do we fix this?
How do we enable guest messaging for our property?
How can we inform guests about responding to messages during office hours?
Do we need to keep the 'Ask Reception' Guest Messaging interface in the CMS, always open?
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Can we modify any previously sent messages to our guests?
Can we receive notifications when a new message comes in?
How do we setup an alternative login for our staff to view/respond to guest messages, separate from our whole CMS account?
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