Do we need to upgrade the Wi-Fi at our property before offering Hinfo to our guests?

We have designed our Hinfo service from the ground up, to adapt to your property's Wi-Fi, not the other way round.

If your guest Wi-Fi provides guest a speed of at least 10Mbps, your guests should not experience any major performance issues when viewing our property details.

This is achieved via major optimizations in our website and mobile app, with the app (as of January 2022) requiring less than 10MB to download. Some popular apps today can be up to 20x this for the app download alone.

To get an idea on the download time of our app for your guests via your property's Wi-Fi, please use the calculator on the following page.

https://www.hinfo.com/benefits/minimal-internet-usage.html

Similar Support Pages

How do our guests access the relevant information for our property through Hinfo?

Does Hinfo offer QR code access?

Do all our guests access our property and local area information the same way?

How much down-time does the Hinfo service have?

Our guests cannot access our property on the service. What can we do?

How much mobile/cellular data will guests need to use during their stay for Hinfo?

How easy is it for people to download the Hinfo app?

How does the current location function work for guests finding our property?