How does the current location function work for guests finding our property?
When each property goes live on our service, we manually setup a GPS radius around the entire premises of the property.
This could be set for example, anywhere from 20 metres for holiday homes and apartment buildings, all the way up to 200 metres for a large resort or caravan park.
When guests use the Current Location button to find your property, if they are within the radius of your property (meaning they are on-site), your property will be listed.
If you have multiple holiday homes next to each other, all/many of these will be selectable for properties.
Similar Support Pages
How do our guests access the relevant information for our property through Hinfo?
Does Hinfo offer QR code access?
Do all our guests access our property and local area information the same way?
How much down-time does the Hinfo service have?
Our guests cannot access our property on the service. What can we do?
Do we need to upgrade the Wi-Fi at our property before offering Hinfo to our guests?
How much mobile/cellular data will guests need to use during their stay for Hinfo?
How easy is it for people to download the Hinfo app?