How much down-time does the Hinfo service have?
Our development team has a core goal of having as minimal down time as possible.
Since our launch in April 2017 we have only had a couple of overnight outages and no major outages in the last few years.
This is possible because we roll out app updates and updates to our servers in a way that eliminates the need for any major downtime, compared to online banking services for example which occur on a regular basis.
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How do our guests access the relevant information for our property through Hinfo?
Does Hinfo offer QR code access?
Do all our guests access our property and local area information the same way?
Our guests cannot access our property on the service. What can we do?
Do we need to upgrade the Wi-Fi at our property before offering Hinfo to our guests?
How much mobile/cellular data will guests need to use during their stay for Hinfo?
How easy is it for people to download the Hinfo app?
How does the current location function work for guests finding our property?