How to Add External Mobile Food Ordering System?

This solution works if your property has a mobile ordering (or QR Code ordering) option that works with your PMS/POS system.

These mobile ordering services (such as me&u, OrderUp, Square etc.) act as the middleman, between our Hinfo digital compendium being accessible to your guests and it connecting to your PMS/POS system.

Once this is setup, there will be no changes needed within Hinfo, except for if you change your food ordering system.

To get started with setting this up or to update to a new system, please do the following:

Similar Support Pages

How do we setup Food and Drink Ordering for our guests?

Does Food and Drink Ordering only work for deliveries to the room?

How do we provide multiple choice/selection options for our menu items?

How many food and drink menus and items can we include?

What do each of the Food and Drink Ordering Options mean? E.g. Order in Advance Interval Time and Minimum Delay.

Do we need to keep the incoming Food and Drink orders interface in the CMS, always open?

How do we setup an alternative login for our staff to view/manage food and drink orders, separate from our whole CMS account?

Can we receive a notification each time a new food and drink order is received?

Can we include an information alert, with details on availability etc. for each menu in the Food and Drink Ordering service?

How do we re-order our Food and Drink Ordering menu items?

We are unable to service certain items in our Food and Drink Ordering menu temporarily. How do we work around this?

Do we need to include an image of each menu item in the Food and Drink Ordering service?

How do we publish updates in the Food and Drink Ordering section?

How do we access historical data of past Food and Drink orders?

How do we mark a Food and Drink Menu as being unavailable?

How do we mark a Food and Drink Menu Item as being unavailable?