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Guests

Pricing Privacy Technology Usage

Management

Account Details Activities Amenities Billing CMS Development Documents Emergency Details Food and Drink Ordering Guest Access Guest Messaging Guest Service Requests Holiday Homes Immediate Notifications In-House Restaurants Information Updates Initial Setup Languages / Auto Translate Local Services Multiple Room Types Near Me Personalize Pricing Property Feedback Scheduled Notifications Secure Details Uploading Images Uploading PDFs Usage

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Support - CMS

We are not receiving any email alerts or communications from Hinfo. What can I do?

There are multiple potential causes for the emails not being received.

Similar Support Pages

I cannot login on the Ask Reception Login screen to respond to guest messages. How do I login?

I cannot login to our CMS account to update details. How can I regain access?

I cannot login on the Food and Drink Login screen to respond to guest messages. How do I login?

I cannot login on the Guest Service Requests Login screen to respond to guest messages. How do I login?

I manage multiple properties with the same email address as my username and the first property always comes up when logging in. How do I access our other properties?

How do I change/reset our CMS account password?