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Support / CMS

I cannot login on the Food and Drink Login screen to respond to guest orders. How do I login?

If you are currently using hinfo.com/foodanddrinklogin and cannot login, please do either of the following:

Hinfo CMS Account Credentials:

Please start by enter the following:

If you are still unable to login with either username, please follow the steps via the support page linked below, to reset your password.

I cannot login to our CMS account to update details. How can I regain access?

Food and Drink - Alternative Login Credentials:

Please start by entering the following:

If you are still unable to login with your alternative login email and password allocated to your team, you will need to login to the main Hinfo CMS account and update the credentials via the steps below.

  1. Open hinfo.com/cms
  2. Login with the Hinfo Member ID and master password for your property's CMS account.
  3. After logging in, click on Food and Drink Ordering or Ask Guest Services in the blue navigation menu.
  4. Scroll down to the Alternative Login headings (Email Address & Password separately).
  5. Please enter an updated email address here.
  6. Please enter a new password here for this login exclusively.
  7. Click on Save at the bottom of the screen.
  8. Log out of your CMS account.
  9. Navigate back to hinfo.com/foodanddrinklogin and try to login again with these new credentials.

If you are still having any issues with logging in, please contact us directly via [email protected] with your property name, Hinfo Member ID and exact details of the issue you are receiving.

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