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Support / Billing

How do I view our property's current membership status?

Your property has an active membership if guests can access your property's details/services via either our mobile app or website.

You can view your upcoming membership renewal date in the Billing section of your Hinfo CMS account and we will issue a renewal invoice prior to this date.

If you have any other questions regarding your account status, please contact us directly via [email protected] with your property name, member ID and details.

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