How do we provide our hotel compendium details?
The Amenities section included in our Hinfo service, is designed to cater for all property details.
All details are broken down by room type, so you can provide details that are common and unique to each room type.
Holiday Homes only need 1 room type for all details and all other property types can include up to 20 room types for each.
If you require more than 20 room types for your property, please contact us directly.
Included below are the recommended steps to follow for holiday homes and all other property types, after logging into your CMS account.
Hotels, Apartments, Resorts, Cottages etc.
- Click on the Amenities button via the navigation side menu, under the Primary Sections heading.
- Next to the heading Number of Room Types, select the total number of room types your property has and click on Submit on the right.
- NOTE: If all your property's compendium details apply to all of guest rooms, please leave this set to 1.
- To edit details for your first room type, click on the View Details button under the Room Type 1 Name heading.
- On this Room Type Details screen, please do the following for your first room type.
- Enter the name into the Room Type Name slot up top. E.g. 2 Bedroom Apartment.
- Scroll down to the numbered heading and details slots and enter your details here. E.g. Air Conditioning.
- TIP #1: Within each room type, if your property is in setup, you can upload a Word Document or PDF of your existing compendium details under the Room Type Details File heading and we will enter these details for you when completing the setup at our end before going live.
- TIP #2: We recommend saving regularly after entering every 1-2 headings to not lose any progress.
- TIP #3: Copy and pasting details from your existing compendium details, speeds up the process significantly.
- TIP #4: Headings can be provided in any order as the guest app/website will sort to alphabetical order (by default) and make it easier to setup manual heading ordering.
- You can style the details displayed, by highlighting a segment of your details and click on the Bold, Italic or Underline symbols immediately above.
- If you have any images to include for each heading, please click on the Add Image link below the details slot then the Choose File button next to Image File and attach an image here.
- If you have any PDFs to include for each heading, please click on the Add PDF File link below the details slot then the Choose File button next to PDF File to attach the file and enter a relevant name in the PDF Name slot immediately below.
- If you have any videos to include for each heading, please click on the Add Video link below the details slot then copy and paste the video URL into its slot and enter a relevant name in the Video Name slot.
- If multiple room types are in use and each heading independently, applies to all your room types (including their details), please tick its respective Common with All Room Types checkbox. This will copy the details across to ALL other room types, speeding up the process for these room types.
- Click on the Save button at the bottom of the screen. Recommend doing this after every 1-2 headings entered.
- Click on Amenities via the navigation side menu, when completed to go back.
- If your property has multiple room types, please enter details by repeating the steps below for each room type.
- Click on their respective View Details button in the Amenities screen.
- Enter the name into the Room Type Name slot up top. E.g. 3 Bedroom Apartment.
- Scroll down to the details below and enter any unique headings and details into their respective slots. All headings are sorted alphabetically, with options to sort manually after everything is entered.
- Be sure to style the text with Bold, Italic and Underline where needed.
- Include images for each, where applicable.
- Include PDFs for each, where applicable.
- Click on the Save button at the bottom of the screen. Recommend doing this for every 1-2 headings added.
- Click on Amenities via the navigation side menu, when completed to go back and start the next room type until all are completed.
Holiday Homes:
- Click on the Amenities button via the navigation side menu, under the Primary Sections heading.
- To add the details for the property selected, click on the View Details button under the Room Type 1 Name heading.
- Enter a name into the Room Type Name slot up top. We recommend Property Details or similar and this will not appear for guests.
- Scroll down to the numbered heading and details slots and enter your details here. E.g. Air Conditioning.
- TIP #1: We recommend doing this regularly after entering every 1-2 headings to not lose any progress.
- TIP #2: Copy and pasting details from your existing compendium details, speeds up the process drastically.
- TIP #3: Headings can be provided in any order as the guest app/website will sort to alphabetical order (by default) and make it easier to setup manual heading ordering.
- You can style the details displayed, by highlighting a segment of your details and click on the Bold, Italic or Underline symbols immediately above.
- If you have any images to include for each heading, please click on the Add Image link below the details slot then the Choose File button next to Image File and attach an image here.
- If you have any PDFs to include for each heading, please click on the Add PDF File link below the details slot then the Choose File button next to PDF File to attach the file and enter a relevant name in the PDF Name slot immediately below.
- If you have any videos to include for each heading, please click on the Add Video link below the details slot then copy and paste the video URL into its slot and enter a relevant name in the Video Name slot.
- Click on the Save button at the bottom of the screen. We recommend doing this for every 1-2 headings added.
Communal Resources:
In the Amenities tab of your CMS, there is a Communal Resources section for various resources you can include for all guests.
These include Mini Bar Price List, Property Map, Room Service Menu, TV Instructions and Program List.
You can upload these details here and click on Save at the bottom.
These details will be visible to all guests regardless of the room type they select upon check-in.
HOT TIP: Within each room type, if your property is in setup, you can upload a Word Document or PDF of your existing compendium details under the Room Type Details File heading and we will enter these details for you when completing the setup at our end before going live.
Please click on the button above, login to your Hinfo CMS account, then refresh this page to view all support details.
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