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Support / Technology

I want to use the Hinfo app, but my phone does not support it. What is the best method for me?

iPhone/iPad

To see if the operating system on your iPhone or iPad can be updated, please go to the home screen then navigate to Settings -> General -> Software Update.

If the screen shows that an update is available, you will need to have at least 50% of the battery filled in your device and it's recommended you connect to Wi-Fi to download what is likely a large update.

If the update says iOS 11.x.x or higher then Hinfo can be downloaded from the App Store after installing the update shown.

Android

To see if the operating system on your Android smartphone or tablet can be updated, please go to the app drawer that lists all the apps on your device -> navigate to Settings -> Tap on About Phone or About Device -> Software Update -> see if an update is available.

If the update says Android 5.x.x or higher then Hinfo can be downloaded from the Google Play Store after installing the update shown.

If you cannot update your phones software, please visit hinfo.com/findproperty and search for your property.

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