What data will be recorded about my usage while using Hinfo?
We do record anonymous analytical data as to how guests at every property are using our service.
The type of details we do collect include:
- Section Views
- Features Used (E.g. Phone or Get Directions to Local Attraction)
- Platforms Used
- Operating System Version Used (for internal development only)
- Timestamp for Each
- Any messages sent via our Ask Reception Guest Messaging Service.
Many of these details are available for property management as each respective property to view only.
All details available for property management to see are on a statistical basis, to keep full anonymity for guests.
Hinfo does not collect any personal details from guests including:
- Phone Numbers
- Social Media Account Details
- Email Addresses
- GPS Coordinates (including when selecting a property)
- Photos and Camera Access
- Calendar
- Contacts
Similar Support Pages
Am I personally tracked while using the Hinfo service, including by IP address?
Why does Hinfo use less tracking than most popular apps/services today?
What personal details are required to use the instant messaging service?
Is Hinfo GDPR compliant?
What happens to messages I send through the 'Ask Reception' instant messaging system?
Is anything I do on Hinfo shared with 3rd parties?
When I give permission, does Hinfo record my current location in a database while I'm using it?
How can I manually delete any sensitive details I have provided through Hinfo during my stay?
Does the Hinfo.com website use cookies?