Am I personally tracked while using the Hinfo service, including by IP address?
From the very beginning, we designed our Hinfo service to respect your privacy to the same level as printed hotel compendiums.
Our service does record anonymous analytics to pass onto properties in a statistical manner, but none of the following details are recorded or tied to your usage:
- IP Address
- Web Browser Used
- GPS Coordinates
- Operating System Versions Used
- Phone Numbers
- Social Media Accounts
- Email Addresses
- Photos and Camera Access
- Calendar
- Contacts
If you use our Guest Messaging, Food and Drink Ordering or Guest Service Request features, we only record the first name and room number along with your messaging conversations and comments for only your stay. These details are automatically deleted after 30 days if not prior.
Similar Support Pages
Why does Hinfo use less tracking than most popular apps/services today?
What personal details are required to use the instant messaging service?
Is Hinfo GDPR compliant?
What happens to messages I send through the 'Ask Reception' instant messaging system?
What data will be recorded about my usage while using Hinfo?
Is anything I do on Hinfo shared with 3rd parties?
When I give permission, does Hinfo record my current location in a database while I'm using it?
How can I manually delete any sensitive details I have provided through Hinfo during my stay?
Does the Hinfo.com website use cookies?