Our client base is made up of a collection of independent properties, small groups and properties from large groups.
As illustrated, our Hinfo service is actively used in a wide range of accommodation types.
23% - Hotel
19% - Motel
16% - Apartment
15% - Resort
27% - Other (Lodges, Bed and Breakfasts, Cottages, Holiday Homes, Golf Resorts, Caravan Parks etc.)
All figures are as of November 2020.
Average of 5.5 information updates per property in their first year, delivered to all of their guests instantly. |
Over 90% of properties now on Hinfo have upgraded from printed compendiums. |
Actively used in 3+ countries around the world, including Australia, New Zealand and United States. |
Guest Satisfaction is at 96% based on all App Store ratings as of November 2020. |
Average of 5.5 information updates per property in their first year, delivered to all of their guests instantly. |
Over 90% of properties now on Hinfo have upgraded from printed compendiums. |
Actively used in 3+ countries around the world, including Australia, New Zealand and United States. |
Guest Satisfaction is at 94% based on all App Store ratings as of November 2020. |
These results are based on a recent email survey sent to all properties on our service.
1. |
Automatic Delivery of Information Updates |
2. |
Guest Access Anywhere |
3. |
Fully Contactless Solution |
4. |
Environmentally Sustainable Solution |
5. |
Auto Translate from English to Multiple Languages |
Di - Cottages on St Andrews - Havelock North, New Zealand
As accommodation providers, we love the Hinfo App but our guests love it even more.
We send them the link to the App with their confirmation email and it enables them to plan their stay with us well in advance.
Not only can our guests see all the amenities at our property and in their unit, but also everything there is to see and do in our local area.
We no longer have to continually update all our paper compendiums with amendments and of course our guests have all the information on their phones wherever they go.
I would highly recommend Hinfo to anyone in the Accommodation Industry.
Monthly eNewsletter Survey Response - New Zealand
We spent COVID lockdown looking at ways to increase efficiencies but decrease costs at our property.
Hinfo immediately grabbed us as an environmentally great and efficient way to deliver data to guests.
It was easy to set up, we can control changes and update in one single place.
The multi language feature is also excellent.
Ashtyn Leary - Queensland, Australia
I’m very happy with the new compendium and all your efforts.
I can’t WAIT to throw the old ones out this week!
Amanda - Wollongong, NSW, Australia
Dealing with the team of Hinfo has been a smooth process with a quick turnaround.
They have acknowledged my specific business requirements and have updated features to enhance customer experience.
I'm thrilled to offer guests this accessible solution.
To enquire about our Hinfo service or request a demo, please provide your details below and we will contact you shortly.