
Our client base is made up of a collection of independent properties, small groups and properties from large groups.
As illustrated, our Hinfo service is actively used in a wide range of accommodation types.
29% - Hotel
22% - Motel
9% - Apartment
16% - Resort
24% - Other (Holiday Homes, Lodges, Bed and Breakfasts, Cottages, Golf Resorts, Caravan Parks etc.)
All figures are as of December 2022.
Average of 5.5 information updates per property in their first year, delivered to all of their guests instantly. |
Over 90% of properties now on Hinfo have upgraded from printed compendiums. |
Actively used in 3+ countries around the world, including Australia, New Zealand and United States. |
Guest Satisfaction is at 90% based on worldwide App Store ratings as of October 2022. |
Average of 5.5 information updates per property in their first year, delivered to all of their guests instantly. |
Over 90% of properties now on Hinfo have upgraded from printed compendiums. |
Actively used in 3+ countries around the world, including Australia, New Zealand and United States. |
Guest Satisfaction is at 90% based on all App Store ratings as of October 2022. |
These results are based on a recent email survey sent to all properties on our service.
Peter - Alpine Country Properties - NSW, Australia
Hinfo has been a great addition to our holiday property business.
It gives our guests a central, easy-to-navigate platform for property instructions, activities, restaurants & attractions.
The system is convenient for us to update, and the Hinfo team are professional with excellent communication.
Rebecca - Riverside Holiday Resort - NSW, Australia
The Hinfo App has everything we could need.
We spent the past 6 months researching affordable apps to cater for our guests needs and Hinfo was by far the best option.
Riverside Holiday Resort Urunga have implemented the app (and its working Great).
They have provided unbelievable support along the way and their customer service skills are outstanding and we are thankful for the quick replies whenever we have had a question.
Hinfo is great to use, easy to update and I highly recommend the product and service.
Cottages on St Andrews - Havelock North, New Zealand
As accommodation providers, we love the Hinfo App but our guests love it even more.
We send them the link to the App with their confirmation email and it enables them to plan their stay with us well in advance.
Not only can our guests see all the amenities at our property and in their unit, but also everything there is to see and do in our local area.
We no longer have to continually update all our paper compendiums with amendments and of course our guests have all the information on their phones wherever they go.
I would highly recommend Hinfo to anyone in the Accommodation Industry.
Monthly eNewsletter Survey Response - New Zealand
We spent COVID lockdown looking at ways to increase efficiencies but decrease costs at our property.
Hinfo immediately grabbed us as an environmentally great and efficient way to deliver data to guests.
It was easy to set up, we can control changes and update in one single place.
The multi language feature is also excellent.
Ashtyn Leary - Queensland, Australia
I'm very happy with the new compendium and all your efforts.
I can't WAIT to throw the old ones out this week!
Amanda - Wollongong, NSW, Australia
Dealing with the team of Hinfo has been a smooth process with a quick turnaround.
They have acknowledged my specific business requirements and have updated features to enhance customer experience.
I'm thrilled to offer guests this accessible solution.
To enquire about our Hinfo service or request access to our demo, please provide your details below and we will contact you shortly.