Hinfo CMS 2FA Security, Guest Usage Trend Charts and New Near Me Categories
← News Main Menu
📆 March 11th 2026 - 3min read
Today, we are launching 3 big upgrades to our Hinfo service.
The focus for this release, is to:
- Increase security for property managers Hinfo CMS (Content Management System) accounts on an opt-in basis.
- Expand the guest usage data available with charts showing trends over time.
- Add several new categories to the Near Me section.
1. Hinfo CMS Now Has Opt-In Two-Factor Authentication (2FA)
With our digital hotel compendium continuing to grow across all property types worldwide and with data breaches in general reaching an all-time high, we saw the need to put focus on increasing account security for all properties.
Many people do not like managing security for several online accounts, with the need to login with authentication to each account, every time, on a daily basis or several times a week.
With this mind, we took 3 major approaches with our implementation:
- Commit to making 2FA optional on a per property basis.
- Limit authentication checks to only once per day, to speed up repeat logins.
- Offer two options that cater for both small and larger properties with multiple staff.
Authenticator App: Using any popular authenticator app available today, like Google Authenticator, Microsoft Authenticator and Authy, this approach will generate a new 6-digit code every minute in the app that is in sync with your Hinfo CMS account.
This approach is best and the most secure option available, if a single person is editing and publishing all updates.
Email Codes: For properties with multiple staff managing your property/local area details, we recommend implementing our email code option.
This will send an email with a 6-digit code (that can auto-fill where supported) that expires after a few minutes.
For properties considering this option, we recommend setting up a communal email that only your staff can access.
If you are a current Hinfo member property/group, please visit our support website to learn how to set this up.
2. Guest Usage Now Shows Trends Through Charts
Prior to today, Hinfo has been providing property managers anonymous statistical analytics on how their guests use the service across many criteria's, on a past week, past month, past year and all-time basis.
The limitation with this data was that it was near impossible to find any trends for any criteria.
Today we are rolling out a redesigned Usage section in our Hinfo CMS, with the following benefits for managers:
Faster Load Times: The Usage section in the CMS now only displays one criterion at a time, which results in an 80% speed increase for initially accessing this section.
Upon initial load, single location properties will see the number of guests accessing the service, with holiday home groups seeing the total number of guests accessing the service across all properties.
A new category-based criteria drop down list allows you to easily change the details displayed for any criteria available.
Visual Trends: Our CMS now displays separate vertical bar charts for weeks, months and years.
Each chart has its tallest bar set for the highest value shown, with all others relatively scaled.
When a new criterion is selected, all bar charts will animate to show the new data.
Multi-Period Details: Managers can now view details on any criteria available:
- Weekly for the past 4 weeks,
- Monthly for the past 6 months and
- Yearly for the past 3 years.
This helps show insights to managers as to how guests are using Hinfo and when guest access was at its highest during a peak travel season.
One example of this is showing a gradual increase in usage in the initial weeks after a new property goes live.
With both the two-factor authentication and usage trends upgrades being of benefit for managers, our last upgrade is an improvement for both managers and guests.
3. New Categories Added to Near Me Places and Events
As part of our version 3.11 update, we are rolling out 4 additional categories to the Near Me Places section and 2 additional categories to the Near Me Events section for managers to organize all listings provided to guests.
Places:
- Butcher
- Newsagent (displayed as Newsstand for USA member properties)
- Local Guides
- Library
Events:
- What's On
- Community
These categories expand the range of local places and events you can promote to guests with suitable dedicated categories for each.
This allows some locations like the local library to be in its own category, rather than under Local Services.
Local Guides is designed for properties to include brochures for everything available in the local area, including nature walks and seasonal activities.
What's On is a new broad category for Near Me Events allowing you to promote anything popular right now.
All of these updates are available now in each property's Hinfo CMS account and the Near Me categories can now be displayed for guests who have downloaded our Hinfo Version 3.11.0 app update or later.
For more details or to try our demo in your own time, be sure to send us an enquiry below.
