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Latest News

This is the best place to hear about all of the new announcements relating to our Hinfo Guest Digital Compendium.

Loyalty Program, Welcome Screen Updates and Appointments for Local Services

📆 April 26th 2023 - 3min read

In our first major feature update for the year, we focused on the welcome screen, added a new loyalty program option, new slots for Appointment links for various local services and so much more.

Kitchen in Holiday Home with Video on iPhone 14 Pro of Drawer Dishwasher

Provide Property Details via Video and Sort Local Places/Events By Location

📆 Nov 30th 2022 - 2min read

With this release we focused on introducing an additional option for how properties can provide details to their guests about their own property, in addition to make it easier for guests to find a local place/event to visit.

Hinfo App on iPhone 14 Pro over Scenery Background with Wind Energy Turbines

Additional Locations in Local Services, Sustainability Section and Property Online Reviews

📆 Oct 3rd 2022 - 2min read

With this release we focussed on expanding the details that properties can provide to hotel guests, alongside other general improvements.

Our Properties Screen and EV Charging

📆 June 14th 2022 - 3min read

With this release we wanted to focus on allowing our member properties to highlight the other properties in their accommodation group, improve visibility of access to notifications in our app and other general improvements.

5 New Fonts Displayed in Amenities in Hinfo App on 3 iPhones with Wavey Abstract Background

New Personalizable Fonts and Property Image GIF Support

📆 April 5th 2022 - 2min read

With yesterday marking our 5th anniversary, we are launching Version 3.2.0 with a primary focus on further personalization.

New Support Website for Guests and Management

📆 March 16th 2022 - 2min read

Today we are announcing a major revamp to our support website for Hinfo member properties and guests.

Current Location & Auto Information Updates Upgrades

📆 February 23rd 2022 - 4min read

With our first feature update since Version 3 (sequentially labeled Version 3.1), we are announcing today multiple upgrades to our Hinfo service, including an expansion of current location use cases, improved detection of information updates, refinements to our property feedback feature, plus many more refinements.

Hinfo Mobile App V3.0 on 3 Smartphones with F&B, Guest Service Requests and Near Me Redesign

Announcing Version 3.0: Food and Beverage Ordering, Guest Service Requests, Encrypted Messaging, Immediate Notifications Plus Much More

📆 October 5th 2021 - 10min read

With this update, we focused on 2 important areas of our service.
The first is to further improve upon the foundation that we have already built, which all properties can benefit from.
The second area is improving and adding additional services to create new opportunities and improve communication between your management and all your guests.

Hinfo F&B on Smartphone on Table Next to Coffee

Food and Beverage Ordering Service

📆 October 5th 2021 - 8min read

Hinfo is introducing today their food and beverage ordering service, for properties to drive additional revenue during their guests stay.
Being built into the Hinfo mobile app, your property can now offer a 21st century solution that is both fully contactless and does not break the bank.

Hinfo Guest Service Request on Android with Tennis Court Background

Hinfo Now Supports Guest Service Requests

📆 October 5th 2021 - 6min read

Guest Service Requests, allows your guests to ask your management for additional amenities to be delivered to their room/apartment and/or request a time for various on-site services/facilities.

Woman Receiving Hinfo Immediate Notification When Outside

Send Notifications To All Your Guests Immediately

📆 October 5th 2021 - 5min read

With Immediate Notifications, you can notify guests wherever they are instantly, by sending it to the Hinfo app on your guests smartphones.
This is especially important if a notification is time-sensitive and most (if not all), guests are not currently within their guest room.

Deliver Sensitive Hotel Compendium Details To Your Guests Via Any Device

📆 October 5th 2021 - 4min read

Secure Details allows properties to hide certain details and lock certain services from being used to guarantee only their guests have access.
All features and locks for services listed on this screen are optional.

Hinfo App Customizable Anonymous Feedback

Customizable Anonymous Guest Property Feedback

📆 October 5th 2021 - 4min read

Anonymous Property Feedback was one of the original features built into our Hinfo service.
As part of our Version 3.0 update, today we are excited to announce that we have completely redesigned this section from the ground up.

Welcome Screen and New Mac App

📆 January 27th 2021 - 5min read

Today we are introducing the latest major update for our Hinfo service, bring us to Version 2.7.0. With this update we wanted to focus on 3 primary areas. Support for a personalized Welcome Screen after guests select your property, expanding the range of devices and platforms that can access our Hinfo service and other general improvements.

New Health and Safety Section, Expanded Multi-Language Support and Images in Amenities

📆 October 13th 2020 - 4min read

With this update we wanted to focus on 4 primary areas.
Add a new 'Health and Safety' section for COVID-19 details, expanding the list of languages your property can support, the ability to include images for any heading in Amenities and improvements to Scheduled Notifications which we introduced in our last update.

Schedule Notifications For Guests To Receive Anywhere And Promote Activities At Your Property

📆 Aug 11th 2020 - 4min read

With this update, we wanted to focus on 2 major areas. Allow properties to schedule timely relevant notifications to increase sales and guest engagement along with promoting Activities at your property if you have no local places or events to recommend.

Full Support for Holiday Home Groups And Direct Access Via Guest Wi-Fi

📆 Jun 23rd 2020 - 2min read

With this update, we wanted to focus on 3 major areas. Simplifying the initial setup and on-going information updates for holiday homes, expand the range of details each property can provide and further improvements to how guests can easily access your property and local area details.

Show Your Guests Videos of Recommended Local Attractions

📆 Feb 12th 2020 - 2min read

With the bushfires in recent months spread across most of rural Australia, we decided to accelerate the development of a new section to our Hinfo service.

New TV Section Added To Hinfo Amenities

📆 Dec 18th 2019 - 2min read

We are feeling festive this Christmas season, of which today we are announcing our final major update to our Hinfo service for the decade, bringing us to Version 2.2.0.

Hinfo Is Looking After Hotel Guests Eyes At Night

📆 Sep 30th 2019 - 2min read

Being the first major update since our Version 2 launch exactly 2 months ago, we wanted to focus on supporting the latest devices while also making Hinfo perfect to use at any time of day.

Hinfo Amenities on iPhone in Chinese Traditional

Hinfo Now Translates Your Details For You

📆 July 30th 2019 - 5min read

Today we are announcing the biggest update to Hinfo since its original launch.

This update contains many major breakthroughs and addresses the biggest requests we've had to date.

All Guests Can Now Use Hinfo.com

📆 Apr 1st 2019 - 2min read

Hinfo is an online service that guests at hotels, motels, apartments, resorts etc. use to view compendium information via the mobile app on iPhone/iPad or Android or via this website.

Hinfo Now Accessible Via 'Current Location'

📆 Oct 24th 2018 - 2min read

In the version 1.8.0 update available today, we have redesigned the way you initially access property details. Guests can now use either one of the following options to enter.

Search Integrated Into Near Me

📆 Oct 3rd 2018 - 2min read

Today we are releasing the next major updates for Hinfo on iPhone/iPad and Android.

Digital Guest Solutions - Beginner's Guide

Learn more about our guest digital compendium and how it compares to other solutions on the market.

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