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Why is Minimal Internet Usage Important for Guest Digital Compendiums?

8min read

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Person Using Hinfo on iPhone in City

When it comes to doing anything online from watching videos, to streaming music, to viewing webpages like this, there are always two main factors that determine how quickly it downloads to your device.

Download Speed

This is largely dependent on the type of internet connection you have which is any one of:

Wi-Fi connections in most cases have a slower speed than a cable-based connection, due to factors such as:

4G cellular connections available through networks like AT&T, Verizon, T-Mobile, Telstra, Optus, Vodafone etc. has a much faster connection, unless you are in very crowded environments, such as a football stadium. These scenarios will not be an issue after 5G internet gets mass adoption, which every major phone network in the world has already begun rolling out.

Your internet speed is defined as megabits per second or Mbps for short. The higher this number is, the faster the internet is. To put it simply, a 50Mbps connection is 2 times faster than a 25Mbps.

Here are the quick statistics for maximum theoretical speed and real-world speed via each connection type, that your guests are to likely use during their stay.

Connection Type Wi-Fi (802.11ac) 4G LTE Cellular 5G Cellular
Maximum Theoretical 1,300Mbps 150Mbps 4,200Mbps (mmWave 5G)
Real-World Speeds Up to 200Mbps 20Mbps 100-600Mbps on Telstra 5G in Sydney, Australia.

These real-world speeds are dependent on having no obstructions or heavy traffic in your area. For Wi-Fi real world speeds, it also depends on your internet service provider's (ISP) speed that you are paying for.

Download Size

The size of what you are downloading is largely dependent on the type of files you are downloading and how detailed they are.

For example, the download size of a 2-megapixel image is nothing compared to a 1080p video, as the image is a still shot, whereas videos have anywhere from 24 to 60 frames per second (FPS), which acts as images per second.

For our Hinfo Guest Digital Compendium, we have some control on the amount of download that is required from your guests end.

We are always striving to make our service more efficient, which makes everything download faster on your guests own devices, regardless of the type of internet connection they are using.

Since launch, we have been aiming to reduce the download required by guests for the following scenarios, without compromising the guest experience:

App Downloads Comparison

Popular App Icons on Android Home Screen

Here is a comparison for how our little download our Hinfo app uses, compared to other popular apps the majority of people use regularly.

Only the app downloads are listed and does not include any internet data usage when using them.

Apple does not list the download size on the App Store, but rather the amount of storage it takes up on people's devices.

App iPhone and iPad (Install Size) Android (Download Size)
Hinfo 18.5MB (Up to 9.5MB to download) 5.16MB
Facebook 253.7MB 55.65MB
Twitter 128.7MB 26.15MB
Instagram 159.5MB 35.5MB
YouTube 225MB 33.98MB
TikTok 222.9MB 72.7MB
Facebook Messenger 62.9MB 40.36MB
WhatsApp 93.2MB 26.87MB
Snapchat 209.2MB 61.01MB
Zoom Cloud Meetings 84.7MB 32.54MB
Netflix 76.6MB 18.09MB
Disney+ 89.9MB 14.4MB
Spotify 147.8MB 29.09MB
Uber 300.6MB 59.99MB
Uber Eats 244MB 47.77MB
DoorDash 138.1MB 32.51MB
eBay 114.2MB 28.39MB
Reddit 149.8MB 41.40MB
MyFitnessPal 100.1MB 34.02MB
Commbank (Australian Bank) 144.1MB 47.12MB
Google Maps 195.0MB 33.39MB
My Telstra (Australian Phone Network) 174.8MB 49.19MB

All figures are as of early April 2021.

The iPhone install sizes are based on an iPhone X running iOS 14.4. Newer models of iPhone will have smaller app downloads, due to only the latest versions of iOS being supported on that device.

The Android download sizes are based on a Pixel 4a running Android 11.0. For the majority of Android devices out there, there is very little difference in download between each type of device.

Any app updates provided on Apple devices have to be downloaded in full (at the time of writing), but Android only downloads the changes made, since the version you have currently installed.

We encourage properties to recommend their guests to keep the Hinfo app on their devices, since it takes up so little space. This will allow guests to be ready for the next property they stay at, to only need to look up the property they are staying at, without needing to go through the extra steps redownloading the app.

This process is done the same way as some for example, keeping the Uber app on their smartphone for when they next need a ride.

For guests using the app, after download Hinfo typically requires anywhere between 1-30MB to download your property's details offline. During any guests stay, depending on the duration, the data they could use depending on the amount of data for viewing webpages and videos in the app.

App Download Times

As explained at the top of the blog post, one of the big factors of how long it takes to download content from the internet, is how fast the download speed is.

When you combine the download speed and download size together, it will help you get a more thorough idea as to how long it would take to download.

If we take the app downloads from earlier, we can get a more thorough idea how long it will take to download. The basis of all figures below is on a 10Mbps download speed that does not vary during the process.

App iPhone and iPad (Install Size) Android (Download Size)
Hinfo 8 seconds
(based on our download size)
4 seconds
Facebook 3mins 23 seconds 45 seconds
Twitter 1min 43 seconds 21 seconds
Instagram 2mins 8 seconds 28 seconds
YouTube 3mins 27 seconds
TikTok 2mins 58 seconds 58 seconds
Facebook Messenger 50 seconds 32 seconds
WhatsApp 1min 15 seconds 22 seconds
Snapchat 2mins 47 seconds 49 seconds
Zoom Cloud Meetings 1min 8 seconds 26 seconds
Netflix 1min 1 second 15 seconds
Disney+ 1min 12 seconds 12 seconds
Spotify 1mins 58 seconds 23 seconds
Uber 4mins 48 seconds
Uber Eats 3mins 15 seconds 38 seconds
DoorDash 1min 50 seconds 26 seconds
eBay 1mins 31 seconds 23 seconds
Reddit 2mins 33 seconds
MyFitnessPal 1min 20 seconds 27 seconds
Commbank (Australian Bank) 1min 55 seconds 38 seconds
Google Maps 2mins 36 seconds 27 seconds
My Telstra (Australian Phone Network) 2mins 20 seconds 39 seconds

All calculations are completed here. https://downloadtimecalculator.com

Please note the app download sizes are smaller than the install sizes listed in the original table, but all calculations are treated as though that's the app download size for consistency reasons, since the iPhone app download sizes are not public listed on the App Store.

The Digital and Contactless Step

We recognize that the difference between our solution and others on the market, is that there is an additional step on the guest's part, before accessing the details.

This step is necessary, when providing a fully contactless solution to your guests and you would want this process, to be as quick as possible.

The longest components of this process relate to the time to download our app or visit Hinfo.com and then the time to download the property details.

By minimizing the amount of download required for each of these steps, will make this process faster for all guests, regardless of the internet speeds available to them at the premises.

To see how fast the internet speed is for you, in your area, via any type of internet connection, we recommend using the Speedtest website or the Speedtest app.

In this increasingly digital world, every piece of software, document and multimedia file should always be striving to be as efficient as possible. This will make the internet faster for everyone, regardless of the type of connection they have, while also reducing the amount of traffic on the network leading to a more reliable network.

We are doing our part with the Hinfo service, so you can have the peace of mind that the extra step on the guest's part, to receive all of the benefits of our service, is as minimal as possible.

To get started with our easily accessible Hinfo Guest Digital Compendium, please send us an enquiry via the form below.

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