Upgrade to Our Digital Hotel Compendium in Minutes
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6min read
We understand that some properties believe converting their existing guest compendium to a digital format is a time-consuming process.
At Hinfo, our service is designed to be as efficient as possible.
We continually improve our products and services to benefit both your property and your guests.
Our Hinfo CMS (Content Management System) requires minimal effort during the initial setup.
Your property or holiday home group will be provided with a single login to manage all details and built-in services, during and after setup.
So, how fast is the setup?
While every property has unique needs and details, we aim to provide clarity on the minimal effort required and how quickly you can get started.
How to Provide Guest Compendium Details in Minutes
After joining our Hinfo service, we will create a Hinfo CMS account for you to start your transition by following the steps below.
1. Provide us your property and local area details
Our service is broken down into several different sections, with some being required and many of them being optional.
Account Details
The page asks for details, including but not limited to:
- Property Name and Address,
- Contact Details, and
- Account Passwords.
Almost every field in this section is required and should take 1-2 minutes to complete.
Personalize
This section lets you choose your preferred colors and fonts to display for guests.
You can select up to two colors, and we’ll optimize how they work together. If the colors clash or affect readability, we’ll suggest adjustments to ensure the best result for your property.
You can also customize the fonts and text alignment for headings and details.
Languages
You can skip this section if you’re only providing guest details in English.
Here, you can enable additional languages supported by our service. You can either manually provide translations or use our Auto Translate feature.
Auto Translate offers an affordable, low-effort way to provide accurate translations, comparable to hiring a professional translator.
Property Details
This section lets you add property details, with options to set them up for each guest room or room type.
Guests will select their room type when using our service to ensure they get the most accurate information. If you only have one room type, this step is skipped automatically.
Major Time Saver: Simply provide us with a PDF or Word document of your existing printed compendium, and we will add these details for you. Instead of spending up to 30 minutes per room type, your effort is reduced to just a few minutes in total.
Near Me
This section allows your property to provide details on local places and events your property recommends to guests.
You can provide a variety of details for each including but not limited to:
- Name
- Description
- Image
- Street Address
- Website
- Phone Number
- Videos
- Menus
- Hours
Major Time Saver: For all places and events you want to list, you only need to provide the name and address for each. We will fill in the remaining details, after you submit the setup to us.
Adding the name and address for each (or emailing these to us directly) will only you take a few minutes instead of a few hours.
Local Services
The Local Services tab allows you to list details on common services available in your local area.
These details include but are not limited to:
- Airports
- Banks
- Dentist
- Doctor
- Hospital
- Optometrist
- Pharmacy
Major Time Saver: Similar to Near Me, you only need to provide the name and address for each, or email this list to us. This will likely take you a few minutes, instead of a couple of hours.
In-House Restaurants
If you don’t have on-site dining options, you can skip this section.
Use this section to add details and menus for any on-site restaurants, bars, or similar venues at your property.
Your restaurants will appear as the first buttons in the Home tab, every time your guests view your property on our service.
Emergency Details
This section lets you add emergency contact details, including ambulance, police and how to react to natural disasters.
This is all accessible to guests anytime on their smartphones.
Adding this information is optional but highly recommended.
How to Submit the Initial Setup
In the initial setup guide we will explain how to submit your setup in just a couple of clicks.
We will then complete the rest of the initial setup for you within the next 5 business days and will contact you when your property is live.
2. Place the Promotional Material in every guest room and/or at reception
Our Promotional Material Generator allows you to create printable sheets or tent cards to promote our Hinfo service to your guests.
These are generated in real-time through your Hinfo CMS, customized for your property with your chosen QR codes and languages.
This sheet is all you need in each room — far simpler than managing a printed compendium or hotel tablet.
3. Process your First Low Payment
Our subscription model makes Hinfo far more cost-effective upfront and over the long term, compared to other traditional and digital solutions.
We recommend using the calculator on our pricing page to see how little Hinfo costs.
To compare our pricing to other solutions on the market, we recommend viewing our blog post on the reasons why Hinfo is built on a subscription-based model.
Our Hinfo service takes only 1-2 hours (if exercising all express options), for you to complete your transition to our digital solution for your entire property with in-depth information.
If you prefer to enter all details during setup, this will take some time to complete, depending on how granular and thorough the details are that you want to provide initially. The unlimited information updates you provide after going live, will only take a couple of minutes each and is one of our major benefits over other solutions.
To get started with our easy to setup Hinfo Guest Digital Compendium, please send us an enquiry via the form below.
Date of Publishing: 31st March 2020
Date Last Updated: 18th November 2024
