Essential Elements for Every Hotel Compendium
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4min read
Hotel Compendiums have many must-have elements, including in-depth property and local area details, that provide both valuable information and streamlined communications.
The fundamental purpose of an in-room compendium is to answer most questions guests may have after check-in, which saves you and your guests time.
In , guest compendiums have multiple essentials that can be broken down into two categories.
- In-Depth Information
- Features
Let's break it down, to highlight how you can deliver the best compendium solution for your guests.
In-Depth Information
By detailing hotel amenities, dining options and local attractions, compendiums become a go-to resource that saves guests time and reduces the need for additional inquiries.
This level of thoroughness creates a more seamless and stress-free stay, as guests feel well-informed and empowered to explore options at their leisure.
Details that are included should not be ambiguous or lead to any additional questions from guests on a given topic.
Here are a few examples of details you can include and the depth level for each.
Air Conditioning
Basic
The main living area has an air conditioning unit.
Good
You can operate the air conditioner, with the remote control, kept in its holder next to main room door.
Strong
You can operate the air conditioner, with the remote control, kept in its holder next to main room door.
Press the orange button to turn on/off and change the temperature by pressing the up and down arrow button.
Please keep all windows closed when running, to improve its efficiency.
Barbeque
Basic
The barbeque is available for guest use.
Good
Barbeque is available for guest use only, located next to the pool.
Strong
The double hotplate barbeque is for guest use only and is located next to pool.
To start, push and hold the green button under the hotplate you want to turn on for 5 seconds, then push again when finished to turn off.
Utensils are available at reception and must be cleaned and returned shortly after being used and before the reception desk closes at 10:00pm.
Please clean the BBQ immediately after use, ready for the next guest to use.
Gym
Basic
The gym is located next to reception.
Good
The gym located next to reception is available for guests only and is not open to the public or visitors to the hotel.
Strong
The gym is available from 6:00am till 10:00pm.
It is located next to reception, available for guests only and is not open to the public or visitors to the hotel.
There is a communal bathroom, complimentary sweat towels and drinking fountains located in the gym.
Please wipe down all equipment after every use and dispose any in the dedicated used towels laundry chute.
The difference between basic and in-depth details lies in going beyond just location information, to include who can access facilities and how they work.
Comprehensive details cover all aspects of an amenity or service, from usage instructions to maintenance tips, ensuring guests have everything they need to use equipment responsibly and avoid potential damage.
Features
The following features are essential in the year and only possible with a digital hotel compendium.
User Friendly Experience
A digital compendium should feature a user-friendly interface that allows guests to find information with minimal effort.
Guests should be able to navigate seamlessly between sections, rather than scrolling through mixed content.
For instance, local services such as doctors and dentists should be listed in their own tab, separate from property specific details such as parking, reception hours, and Wi-Fi information.
Keyword Search
A major benefit of a digital compendium is the keyword search feature, allowing guests to quickly find specific details, without flipping through pages.
Unlike some TV-based solutions that only search for media, a smartphone-based compendium enables guests to filter through all guest directory details, providing precise and relevant information with ease.
Easy Access Anywhere Anytime
Hinfo enables guests to access property and local information directly from their smartphones.
Unlike printed or room-restricted compendiums, Hinfo extends beyond your guest rooms.
After all, you can't just slip a TV into your pocket!
Easy Unlimited Updates
In today's digital age, updates should be instant, without the hassle of batching changes when updating printed compendiums.
Our Hinfo CMS (Content Management System), accessible from any web browser, allows you to publish updates of any size immediately, ensuring accurate information reaches your guests faster than ever.
Hinfo is leading the way for properties of all types and sizes to upgrade to a digital and mobile solution, while also removing any limitations for providing accurate and in-depth information to your guests.
Date of Publishing: 3rd December 2024
