Data & Insights from Your Guest Guide: What Hotels Should Be Tracking
Digital compendiums let hotels track key guest usage behaviours and preferences, turning everyday interactions into actionable insights.
Read More...
Guest Experience Insider Blog
Unlock insights and strategies to transform guest satisfaction with Hinfo, compared to other hotel compendium solutions.
How to Create a Multilingual Guide That Actually Works for International Travellers
International tourism has surged post-pandemic, with global arrivals nearly reaching pre-pandemic levels and continuing to grow. Offering multilingual guest compendiums helps properties cater to this diverse influx of travellers.
Read More...
Sustainability in Hospitality: How Your Guest Guide Can Help You Save Paper, Time & Cost
Discover how a digital guest directory cuts paper waste, workload, and costs while supporting sustainability without affecting guest experience.
Read More...
The Staff Benefit: How a Smart Digital Compendium Reduces Front-Desk Workload
A smart digital compendium reduces front-desk workload by giving guests instant access to essential information, answers and services — without adding to burdening staff.
The result is a more efficient operation, happier guests and guest-facing teams free to focus on higher-value interactions.
Read More...
Why Traditional Guest Books Are Holding Your Hotel Back (and What to Use Instead)
In hotels, a guest directory is traditionally a printed in-room reference that helps guests quickly understand available facilities, local places/services and important hotel information.
While these points of reference have been quick and easy for guests, this traditional printed approach still has problems to this day.
Read More...
What is a Digital Compendium?
Digital compendiums for the accommodation industry, are an interactive technology upgrade to a printed hotel compendium, which contains both concise and detailed information for the many resources, facilities and services available to guests, both on-site and in the local area.
They are commonly accessed by hotel guests via their own smartphones, in addition to any tablets and laptops they also bring to use during their stay.
Read More...
Essential Elements for Every Hotel Compendium
Hotel Compendiums have many must-have elements, including in-depth property and local area details, that provide both valuable information and streamlined communications.
The fundamental purpose of an in-room compendium is to answer most questions guests may have after check-in, which saves you and your guests time.
Read More...
Hinfo vs. In-Room Printed Hotel Compendiums
Unlock a better way to keep your guests informed and connected during their stay.
Hinfo delivers what printed hotel compendiums can't — seamless communication, instant updates, and effortless access to essential details.
Read More...
Hinfo vs. In-Room Hotel TV Compendiums
Hotel TV Compendiums have many limitations when it comes to accessibility, cost, and the depth of interaction/details you can provide.
By the end of this post, you will have a solid understanding of what our Hinfo Guest Digital Solution has to offer, that is not possible with any in-room Hotel TV compendium solution.
Read More...
Hinfo vs. In-Room Hotel Tablets
Hotel Tablet solutions are not by any means the most cost-effective method, which is why they haven’t had much traction outside of luxury properties with hundreds of rooms.
Not only is it a costly exercise going down that route, but it also has many of the same restrictions as other compendium formats.
Read More...
How Digital Compendiums Are Different
Digital compendiums open new possibilities for the accommodation industry, overcoming the limitations of traditional printed compendiums.
You may have heard the term digital compendium, but defining it clearly can be challenging.
So, what are the essential features that make something a digital compendium?
Read More...
Why Guests Should Always Have Access to Emergency Details
Having access to valuable information, when in a time-sensitive and stressful situation can be very helpful.
If any of your guests were to be involved in an emergency situation during their stay, it is comforting for them to know that they always have access to all the local services details your property recommends, wherever they are during their stay.
Read More...
Hinfo App Privacy vs. Other Popular Apps
Hinfo is the 21st century guest digital compendium, which is the digital upgrade from traditional printed compendiums, that maintains the same level of privacy for each of your guests.
Read More...
How To Inform Your Guests About Hinfo
In today's hyper-connected world, your guests arrive with their smartphones, tablets, and laptops in hand, expecting seamless access to information.
Hinfo meets this demand by offering an innovative, device-friendly solution that replaces traditional in-room resources, like printed hotel compendiums, with a modern, digital alternative.
Read More...
5 Benefits of Scheduled Notifications on Hinfo
Notifications are one of the core features in smartphones and tablets from the very beginning. One study found that the average smartphone user had 63.5 notifications every single day.
Read More...
How to Enable Dark Mode for Hinfo on Any Device
Dark Mode is an alternative theme for viewing content on our smartphones, tablets and desktop/laptop computers.
Read More...
How Sustainable Are Your Hotel Compendiums?
The world is more sustainability conscious in recent years than ever before. Many hotel resources have sustainable options, including your hotel compendiums.
Read More...
How COVID-19 Will Affect Hotel Compendiums
The Coronavirus has affected almost every major industry, including the accommodation industry. This is the biggest global disruption of its kind in decades. The implications when it comes to health and hygiene in everyday life will become a bigger priority on-going.
Read More...
Auto vs. Manual Translation for Hotel Compendiums
Picture this: guests effortlessly accessing your digital hotel compendium in their preferred language, no matter where they are during their stay.
Read More...
Why Digital Hotel Compendiums Should Not Cost More
No matter what compendium or guest communication format your property offers your guests, it should not have to cost your management team and arm and a leg, both in time and cost.
Read More...
3 Benefits of a Single Compendium Service for All Properties
Most internet services you use today on smartphones, tablets, and computers operate as central services.
These platforms are designed for large-scale use, allowing new users to join seamlessly at any time.
Read More...
Why Your Hotel Compendium Should Be Within Arm's Reach for Guests
We live in a connected world, now more than ever before. A world where people always want access to information and communicate with anyone, from anywhere, at any time.
Read More...
3 Resources Hotel Compendiums Should Not Need
In the 21st century, properties should not need to have dedicated resources in each guest room to provide your compendium information.
Our Hinfo service is accessible on your guests own devices, which is a more sustainable and cost effective solution, compared to all other alternatives.
Read More...
5 Benefits of Using Your Guests Own Devices for Hotel Compendiums
It has always been assumed that properties are expected to provide tangible compendium details and provide access to property services in every guest room, using their preferred hardware or resources of choice.
We are living in a connected world, now more than ever!
Read More...
3 Reasons Why Hinfo is a Subscription-Based Model
Since launching Hinfo back in 2017, many properties have questioned why our service is sold on a subscription-based model.
We understand this is an entirely different way of thinking how you are paying for your hotel compendiums, but we strongly believe in the benefits of this for your property management, mainly for being a digital solution.
Read More...
Benefits of Unlimited Information Updates with Auto Delivery for Guests
In the digital world, there are no excuses for content being out of date!
One of the key reasons we developed Hinfo, was to make sure guests always had access to the most up to date information for your property and the local area.
Read More...
Benefits of Unlimited Information Updates with Auto Delivery for Management
In todays digital world, there are no longer any excuses for hotel compendiums to be out of date.
There is nothing more frustrating from a guest's perspective, when they realize that a price has increased, a time has changed and/or a contact detail has changed.
Read More...
Upgrade to Our Digital Hotel Compendium in Minutes
We understand that some properties believe converting their existing guest compendium to a digital format is a time-consuming process.
While every property has unique needs and details, we aim to provide clarity on the minimal effort required and how quickly you can get started.
Read More...
How Minimal Internet Improves Digital Compendiums
When it comes to using the internet—whether you're watching videos, streaming music, or browsing webpages—using a digital hotel compendium is no different.
Read More...
Why Does Hinfo Exist?
Hinfo is the name of our 21st century digital hotel compendium, developed in Melbourne Australia since 2017 and is the upgrade your property needs.
Hinfo benefits all properties of all types and sizes.
Read More...
