Technologies

Content Management System (CMS)

When you become a member of our service, it all starts with the Hinfo CMS.

We will create an online account for your individual property or holiday home group, to complete the onboarding and update your details on-going.

All updates published via our CMS will be automatically delivered to all your guests.

Our CMS is also your home for accessing the various built-in service we offer, to respond to guest messages, accept food orders, acknowledge requests from guests or send out an immediate notification to all.

Guest Mobile App

Our communal digital compendium app allows guests to access the full Hinfo experience on their own devices, from anywhere.

This eliminates the need for guests to download a separate mobile app at every property they staying at.

Utilizing our QR Codes for guests on-site, will allow guests to download the Hinfo app (if not already installed) and load your property immediately. This includes each specific holiday home.

Our mobile app compared to websites delivers better performance, a more animated/intuitive experience, push notifications and full offline support.

Guest Website

Our Hinfo guest website is the most accessible solution, with instant access for guests by simply scanning a QR code on-site.

Hinfo displays your details in a responsive interface which adapts to all types of devices, including smartphones, tablets and laptops.

Our solution offers the same great user interface and navigation as our mobile app, making it is easy for guests to find the details they are looking for in just a couple of taps.

Guest Progressive Web App (PWA)

Our third guest access option is a Progressive Web App (PWA), which acts as a feature upgrade to our guest website, to create an experience that is closer to replicating a full mobile app.

The two biggest benefits for guests who install the PWA after loading your property on our guest website, is the full screen web-based experience and support for push notifications for all our built-in services.

These PWAs can also be installed on any Windows, MacBook or Chromebook computer, offering more options for your guests and staff to view your property live on our service.

Push Notifications

Push Notifications are designed to alert guests to immediate details or updates the minute they happen.

Here are a few examples of how push notifications can be utilized for your guests benefit.

Immediate Notifications: You can promote your specials at your in-house restaurant to boost reservations for that night.

For guests using our website solution or do not enable push notifications, they can still view all notifications sent via the dedicated Notifications tab.

Guest Messaging: Guests will be notified the second you respond to a message they sent to your staff.

Food and Beverage Ordering: Keep guests informed on the progress of their order, including when you have accepted it or when it is being delivered to their room.

Guest Service Requests: After accepting or declining a request, guest will be notified on the outcome along with any additional details.

Offline Support via Our Mobile App

Our mobile app does not rely on a constant internet connection for your guests to view details after initially loading your property.

This is the perfect mobile solution for areas with spotty internet and also minimizing your guests Wi-Fi and mobile data usage.

Saving details offline creates a very responsive mobile app and also ensures guests has access to emergency details, where every second counts.