Multiple Languages
Guest Mobile App, Website and PWA
Are many of your guests international travelers from non-English speaking countries?
To accommodate these guests, it's important to offer multilingual services and resources.
This can enhance their experience and ensure they feel welcomed and understood.
Providing details via Auto Translate can make a big difference, allowing non-English speakers to access information easily and comfortably.
Benefits of Multilingual Support
Offering your hotel compendium in multiple languages allows guests to access information in their preferred language, making it clearer and easier to understand.
Some properties today provide only a couple details in a second language and nowhere the number of details provided in English.
By offering comprehensive details in all supported languages, you enhance the guest experience, eliminate the need for workarounds, and empower guests to make independent decisions.
18 Languages + English
Hinfo supports all the following languages, including English.
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All languages above cover the dominant language for almost all the Top 25 countries international guests come from to Australia, United States of America (USA), New Zealand and United Kingdom (UK) every year.
If you'd like us to add a language to our Hinfo service that we currently don't support, please let us know. We will work to prioritize its addition for your property.
Auto-Detect Language
Have you ever been asked to select your preferred language when setting up a new device (as illustrated)?
Our Hinfo service reads this pre-selection on each of your guests' devices, when they access your details/services after check-in.
This creates a more seamless system to use and defaults back to English if your property's details or the guest's preferred language is not supported.
Auto Translate for Details and Services
Hinfo includes support for translating your English content into any of the languages mentioned above. This feature is seamlessly integrated into our services.
Auto Translate is not only faster but also much cheaper than manually translating your compendium details, while still maintaining high-quality results. This ensures your guests receive accurate information quickly, enhancing their experience.
