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Are a significant number of your guests' international travellers and come from non-English dominant countries?
Benefits of Multilingual Support
Offering your hotel compendium details in multiple languages, will allow guests to view the details in their preferred language, which improves the clarity of the details received.
Some properties today provide only a couple details in a second language and nowhere the number of details provided in English.
By providing all details in all languages you want to support, you are providing guests a better overall experience that eliminates the need for them to use any workarounds and become more independent in their decision-making process.
15 Languages Including English
Hinfo supports all the following languages, including English.
All languages above cover the dominant language for almost all the Top 25 countries international guests come from to Australia, New Zealand, United Kingdom (UK) and United States of America (USA) every year.
If you would like us to include a language for your property that we do not currently support, please let us know and we will accelerate its addition to the Hinfo service.
Have you ever been asked to select your preferred language when setting up a new device (as illustrated)?
Our Hinfo service reads this pre-selection on each of your guests' devices, when they access your details/services after check-in.
This creates a more seamless system to use and defaults back to English if your property's details or the guest's preferred language is not supported.
Auto Translate for Details and Services
Hinfo also includes support to translate your English details to any of the languages supported above, easily and is also integrated into our included services.
Auto Translate is both significantly cheaper and faster than manually translating compendium details while retaining human parity.