Guest Usage Analytics
Guest Mobile App, Website and PWA
Our Hinfo CMS (Content Management System) allows you to view statistics on how your guests are using the Hinfo service, in your property's account.
All Analytics Are Anonymous
Our commitment to protecting your guest's privacy, means we do not identify any individual guests using our service.
All statistics we collect and display for your property are all entirely anonymous and not linked to each other by IP address or any other type of device IDs.
Dedicated Interface to View Usage
In your property's Hinfo CMS account, you can access a dedicated usage tab.
This screen shows all the statistics needed to help you understand guest engagement. The usage data is categorized and shows trends over the past few weeks, months and years.
For holiday home groups, the screen displays statistics for each property as well as the total number of sessions and guests using Hinfo across all properties.
Local Business Advertising Opportunities
You could charge local business for advertising space in the Near Me and Local Services sections, based on the following metrics:
- Number of Views
- Number of Website Visits
- Number of Menu Views
- Number of Phone Numbers Dialled
Benefits of Viewing Statistics
Here are a couple of examples of how the statistics on your guest's usage can influence any changes that can/need to be made.
Re-ordering Places and Events in Near Me
You can view how your guests are using the service and re-order the places/events listed in the Near Me section, to prioritize those that are proving more popular.
Adding More In-Depth Details
If you are seeing some local places/events listed are having higher usage than expected, but includes minimal details, you could add to these listing at any time and publish as an information update to all your guests instantly.
