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Guest Service Requests

4min read

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Hinfo Guest Service Request on iPhone 12

Guest Service Requests, allows your guests to ask your management for additional amenities to be delivered to their room and/or request a time for various on-site services/facilities.

Guest Service Requests can be applied to multiple sections in the Hinfo app.

Our Hinfo CMS has a new section catered to managing many types of requests.

You can then assign each request to appear alongside any one of the following:

Your management/reception staff will receive all requests via a dedicated interface in your property's CMS (Content Management System) account.

Use Cases

There are a few types of uses cases for guest services requests, that can easily adapt to any property type and the on-site facilities/services they offer.

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