Emergency Details

Fire Safety and Evacuation Guidelines

In the case of a fire evacuation on-site, providing your guests additional ways to access your evacuation guidelines, including the rendezvous point will make the situation less stressful for everyone.

In addition to the map provided on the back of your guest room doors, you can include a copy of the map in the digital compendium for guests to follow when they might be by the pool, on the on-site tennis court etc.

Local Medical Services

Providing details for each relevant local medical service you wish to recommend to guests, shows your level of commitment to look after your guests at every stage during their process.

In addition to other local services including Airports, Banks, Places of Worship etc., you can provide details for each of your following recommendations:

• Dentist
• Doctor
• Hospital
• Optometrist
• Pharmacy

You can provide the name, address, website, phone number, opening hours and for hospitals, if they have an emergency department.

For guests who need to visit any of these locations as quickly as possible, they can easily call ahead to make an appointment and/or get driving and walking directions to each.

Natural Disasters

If your local area is subject to natural disasters, you can inform guests on how to respond, wherever they are.

You can provide details for all these types of natural disasters.

• Bushfires/Wildfires
• Cyclone/Hurricanes
• Earthquakes
• Floods
• Tornadoes
• Tsunamis
• Volcano Eruptions

The details you can provide include:

• Instructions image for what to do,
• Instructions in text format,
• Link to demonstration video for how to respond,
• Phone number to call for updates, and
• Website address to view updates.

International Travellers

For international travellers where emergency numbers are commonly different in each country, providing phone numbers for the police (emergency and non-emergency) and ambulance removes another thought process for these guests.