Guest Access Via Their Own Devices
Guest Mobile App, Website and PWA
Every adult staying at your property has a smartphone and potentially brings additional devices with them, to use during their stay.
With the always connected world we live in, why not allow guests to use their own devices to access your property's compendium details and services?
Allowing your guests to use their own devices introduces a new level of portability, not possible via any other compendium delivery vehicle (traditional or digital).
Individual Access, Anywhere, Anytime
Can you name another hotel compendium format, that allows your guests to have individual access in their own time, outside of your guest rooms?
Our Hinfo service is a pinnacle turning point for the hotel compendium space, when it comes to the freedom of your compendium details/services, while still protecting your sensitive details.
Here are just a few use cases that guests can benefit from during their stay.
- At the Beach or Pool Deciding on Dinner
- Where to go for Lunch after Morning Activity
- Always Accessible Emergency Contact Details
Multiple Ways of Access
Your guests can access your property on Hinfo, via any one of the following steps:
- Scan the QR code on our Promotional Materials to view your property on our website or download the Hinfo app, which will instantly load your property after install.
- Search for our Hinfo app on the Apple or Google Play App Store.
- Add a button on your Guest Wi-Fi login splash confirmation screen.
- Include respective links in your Booking Confirmation Emails, pre-arrival SMS etc.
- Advise guests to visit our website and search for your property.
We recommend including multiple ways of access listed above to guarantee the highest guest usage.
Most Guests Prefer Apps
Most guests access Hinfo through our mobile app when given the choice, either at check-in or before arrival.
This is no surprise, as people spend 90% of their time on apps, according to eMarketer.
Mobile apps offer several advantages, including:
- Optimized visuals for touchscreens
- Offline Support
- Faster, more responsive interface
- Reduced internet usage for repeated views
- Local and Push Notifications
- Syncing with smart devices like watches
- Access to device features like cameras and biometrics
The Hinfo app works on nearly all smartphones, tablets, and most web browsers worldwide.
Guests Individual Interests
There is no need for the whole family to huddle around the single printed compendium or hotel tablet in each guest room, to learn about your property's operations and recommended local attractions, including your restaurants menus.
Guests can look up local attractions to visit, as recommended by your property, while outside your property's premises.
