Auto Translate
Guest Mobile App, Website and PWA
Your property likely only supports English for in-room compendiums due to time and cost constraints.
To solve this, we developed Auto Translate, an optional feature in Hinfo that makes supporting multiple languages easier.
With just your English details, Auto Translate helps save on cost, time, and supports our built-in real-time services.
18 Languages + English
Hinfo supports all the following languages, plus English by default.
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If you would like us to include a language for your property that we do not currently support, please let us know and we will accelerate its addition to the Hinfo service.
Minimal Cost
Manual translations are often charged by word count, discouraging detailed multilingual content.
Our Auto Translate service costs AU$4.00 per language per month, covering all your guest details and services.
We also offer an Auto Translate Deluxe package which includes all languages we support, for AU$18.00 per language per month.
This includes unlimited translations (subject to our Fair Use Policy) for updates, without any word count limits.
For example, one of our demo accounts with 6,600 words would cost about AU$300 per language with manual translation. It would take 6.25 years of using Auto Translate to match this cost, without including distribution or updates.
All prices for Australian properties are plus GST.
Ultrafast Translations
Outsourcing your translating to a human translator, relies on them to be available all the time, with no backlog of orders, to then complete your translations within a couple of days.
By making use of our Auto Translate service, you can convert all your property details during setup on a per language basis, in a matter of minutes, not hours, days or weeks.
When it comes to information updates, it will only take 1-2 seconds per language, not hours or days.
Supports Built-In Services
Auto Translate supports the following built-in services.
Guest Messaging
Guests can message reception in their preferred language. Messages are translated to English for your team, and replies are translated back to the guest's language.
Food & Beverage Ordering
When guests place an order, their first name can be translated to English and any personalized comments you send back to your guests will be sent in their preferred language.
Guest Service Requests
When guests send a request for an on-site activity or additional amenities etc., their first name can be translated to English and any personalized comments you send back to your guests will be sent in their preferred language.
Property Feedback
Guest feedback, including open comments, is translated to English before reaching your management team.
