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Anonymous Feedback

2min read

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Hinfo Anonymous Feedback

Our Hinfo guest digital compendium allows your guests to send feedback directly to your property's management team, based on their stay.

All feedback from your guests is sent to your property's management directly via a nominated email address.

No feedback sent through Hinfo is published online, nor is viewable by the developers of Hinfo.

All feedback sent is entirely anonymous as part of our privacy focused service.

Anonymous Feedback can be sent via both the Hinfo app and our Hinfo.com website and is accessible via the 'Feedback' button in the Home tab.

Our feedback feature is built on an opt-in basis and becomes available for your guests to use, when you provide a nominated email address in our Hinfo CMS during or after the initial setup.

Your guests can provide details in each of the following areas:

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