Easily Accessible Guest Digital Compendium
Accessibility when it comes to guest compendiums, is not just allowing guests to access details independently wherever they are.
By definition, accessibility means "the quality of being easy to obtain or use".
This means designing a digital solution that adapts to all preferences by guests.
Included below are a few examples of how we designed our Hinfo service to be accessible to ALL guests.
Translate Details Instantly in Up to 15 Languages
Hinfo includes a built-in Auto Translate service, that allows your property to translate your English details into any of the 15 languages we support.
This option is a small fraction of the time and cost to implement compared to manually translating details, while preserving the same level of high quality translations.
Our service automatically detects your guests preferred language set on their phone and displays the details in that language, if supported.
Easy On The Eyes At Night
Our entire service (app, website and CMS), supports Dark Mode/Night Mode which recognizes the preference enabled by your guests on their own devices.
Many people use this setting either all day, or on a scheduled basis between sunset and sunrise.
The last thing guests would want to see if they have this setting enabled on their own smartphones and tablets, is a bright interface.
Full iOS Voiceover and Android TalkBack Support
Both our mobile apps and web-based offering available to guests, are fully compatible with iOS VoiceOver and Android TalkBack.
This allows guests with a vision impairment, to be able to navigate through the Hinfo interface with voice feedback.
We have auto-generated (with manual review) captions for every image at every member property, which is also translated to each language supported with our Auto Translate service.
Dynamic Text Size For Improved Readability
27% of smartphone users, do not use the default text size.
The majority of these users prefer slightly or significantly larger text.
Our Hinfo app reads your guests device settings for preferred font size and reflects this in the headings, details and buttons displayed.
This is not possible with printed hotel compendiums.
Option to Reduce Animations
For iPhone and iPad users, our app reads the 'Reduce Motion' setting (similarly named by all various Android manufacturers).
This means many animations that appear in the app are immediately skipped, meaning alerts and screens appear immediately.
It is important to support this, for guests that are susceptible to motion sickness or similar.
